You can email or save the report to your hard disk. If something goes wrong with the decryption, and you removed the device from N-able N-central, there is no way to recall the recovery keys or unlock the drive.įor each selection below, hold the Shift or Control key to make multiple selections in a field.
N-able does not store or backup recovery keys. You should ALWAYS obtain the recovery key. This report includes the Customer, Site, Device, Device Class, Drive and Recovery Key information.Īccess to this report is only available if the Disk Encryption Manager permissions are set to manage.Įnsure you collect all recovery keys before off boarding (removing) the device.
Also, if you are no longer maintaining a customer, you can give this report to the customer so they have a means to recover disks in the future. The recovery key enables a user to access the encrypted boot drive if they forget their password, or if an encrypted drive needs to be installed in a new computer.
The Recovery Key report provides the Disk Encryption Manager key for selected devices. The most universal way to get your recovery key is with PowerShell.
